Once the needs assessment surveys were complete they were returned to Next Door Solutions where staff used Google Forms to assist with the analysis.
The respondents were predominantly female (69%) between the ages of 35-39 (30%), and married (38%). Half identified as Hispanic or Latino/a (51%) with an income of between $10,000-30,000 a year.
More than 50% of respondents considered domestic violence to be physical abuse, verbal abuse, emotional abuse and feeling controlled or helpless. 13% had sought help for domestic violence (either for themselves or for someone else),and 29% knew someone who had committed domestic violence. Staff found it hopeful that respondents understood what domestic violence was. As was the fact that more than half of the respondents said they would refer to law enforcement if they witnessed or learned that someone was being abused. However 50% of respondents did not know or were not aware of local domestic violence service programs. Additionally, 33% stated that what they most needed was for MayView to offer domestic violence programs, and 27% cited the need for domestic violence support groups.
The results from the more generalized portion of the survey served to inform program development for both organizations. MayView patients identified their top five stressors as:
- The cost of rent/mortgage
- Low wages
- The inability to pay bills
Of the problems facing the youth in the community, the following issues were identified as the most predominant:
- Drug and alcohol abuse
- Adults not in touch with the needs of young people
- Lack of adult role models
When patients were asked to identify what services would be most beneficial for the community, the highest rated were:
- Affordable housing
- Teen programs
- Help seeking employment
- Homeless services/shelters
- Help paying rent
After the results were tabulated, MayView and NDS staff began their work to address the suggestions and needs identified in the survey-specifically those requesting domestic violence services be offered at the clinics. The first step in this process was to begin with conducting a comprehensive domestic violence screening and make resources immediately available to assist victims of domestic violence during their medical appointment. In order to ensure victims are able to access seamless services MayView staff would need in-depth domestic violent training in order to understand the needs of victims and survivors and to answer their questions. A secondary recommendation was to make readily available a resource guide to address the needs of the patient population.